The development and implementation
of Quality Management Systems complying with ISO 9001
In the development and implementation
of a Quality Management System complying with ISO 9001 perhaps the
single most important feature is the need to ensure that it is
aligned to the strengths and addresses the weakness of the company’s
methods of operating. Systems that start by addressing the standard
and attempting to impose what appears to be an alien culture, are
almost destined to fail. Whereas systems that reinforce good
current practice will prove to be robust and acceptable to those who
use the system in their daily work.
Accordingly our first steps are to
audit the company operations in the office and, where appropriate in
the field and then to discuss with the relevant directors, partners
or managers the results of the audit, identifying such strengths and
weaknesses. There will be areas in the standard that are not
currently addressed by the company, frequently we find that internal
audits and the identification of quality objectives are not
addressed at this stage and will be developed at a later stage.
Continuing internal audits and training are necessary to ensure that
the development remains positive and our experience in the technical
aspects of the operations is crucial to the success of the project.
At a later stage the concept of
accreditation to the standard will need to be considered and we can
assist your management team in the choice of an appropriate
accrediting body.
Once the system has been accredited we
can work with you to develop further if you consider this to be
appropriate, the delivery of internal audits, attendance at external
accreditation or the training of your own internal auditors may be
the way forward.
Which ever route you consider to be appropriate you may rely upon
us to assist you.
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